Multifuncitonal Printers - An Introduction

Multifuncitonal Printers – An Introduction

Regardless of your standing in the office, whether you are an owner, manager or employee, you value productivity and efficiency. As an owner, you look at the overall quality of your business, and how well it is producing. As a manager, you want your team to be able to accomplish their tasks quickly and without hassle. As an employee, you just want to be able to do your job without having to worry about unrelated issues. ... Read More
Ricoh Service Excellence Award

VOS Receives Ricoh Service Excellence Award Second Year Running

Valley Office Systems, a leading provider of copiers, managed print and document solutions to Idaho, Utah, and Wyoming, has received Ricoh America’s Service Excellence Award. Valley Office Systems has won the prestigious Ricoh Service Excellence Award for the second year in a row and is the only dealer in Idaho and Utah to receive the award. ... Read More
Customer Service and the Netpromoter

Customer Service and the Netpromoter

Many companies claim that they have the "Best service in the business" but few even have a way to measure how happy customers are. Here at Valley Office Systems we have a system that allows us to capture feedback after every service call. We use the Net Promoter Score system www.netpromoter.com. Some well loved companies like Costco, Nordstrom, and Apple reach into the 70's and 80's. Valley's Netpromoter Score for 2014 was 87.13! That ranks us above those organizations. ... Read More
The Steps of Digital Printing

The Steps of Digital Printing

Many businesses have relied on copiers for a long time and the feats they can often accomplish get taken for granted. However, you can't take digital printing for granted yet. It's still wowing us. Creativity in the Valley has involved epic wedding invitations, colorful posters, eye-catching logos, intricate designs, realistic paintings and whimsical sketches. How can you personally bring your artwork to life? ... Read More
Office Machine Buying Guide

Office Machine Buying Guide

An all-in-one printer/copier is a huge asset to your office. When searching for a machine that has vast capabilities, it helps to review an office machine buying guide. Will it have good print speed? Of course your copiers' speed is always a plus. Waiting for a print job to finish can be time-consuming if you're paired up with the wrong machine. A good goal to shoot for would be at least 10 color pages per minute and 20 black-and-white pages per minute. ... Read More
Why Wide Format?

Why Wide Format?

There was a time with wide format technology was cost prohibitive for the typical medium-sized business. But as technology improves, it often becomes more affordable. Such is the case with the wide format printer. In response to market demands, printer manufacturers have created wide format printers with advanced droplet technology and high printing speed to fit your budget. ... Read More